FAQs

Frequently Asked Questions from the community. If you have a question, please fill out a feedback form, available on every page.

General Questions

What is Sundance Co//ab? How is it affiliated with Sundance Institute?


Developed by Sundance Institute, Sundance Co//ab is a digital platform (in beta stage) that opens access to emerging creators and extends the creativity of the Labs and Festival to a global audience. Sundance Co//ab offers a rich selection of free custom-created learning videos and resources as well as a subscription-based option to submit works in progress and receive feedback from the Co//ab community and Sundance Co//ab Advisors. Our Learn section allows creators to take their projects to the next level with an extensive selection of videos, resources, online courses, and master classes. Our Connect section features monthly online events and highlighted events in your area, forums to connect to other creators, and both Sundance and industry-curated opportunities. 

If I’m a member of Sundance, am I already registered for Sundance Co//ab?

At this time, being a part of the Sundance Co//ab community is separate from your Sundance Institute Membership. If you are looking for information on becoming a Sundance Institute Member, please visit Sundance.org/membership.

What is a Sundance Co//ab Advisor?

Sundance Co//ab Advisors are trusted members of the Sundance community who have experience in their creative or business practice and have generously offered to support other creative voices who are developing new work. Many of our Sundance Co//ab Advisors are alumni of the Sundance Labs and Festival and will bring their expertise and meaningful feedback to participants in the Co//ab community.

How can Sundance Co//ab help me start my career?

As a platform for learning, sharing work and connecting to a community, there are multiple ways Sundance Co//ab can help a creator starting their career. We have a growing video library and Sundance created and recommended resources that are useful for learning both the art, craft and business of making films and creating in other forms.


You can also participate in our Monthly Challenge and receive feedback on your work from a new Advisor every month. The challenge is useful for seeing how other people are tackling the same concept which can be inspiring and an opportunity to think differently about your work. If you are a monthly, annual or all access subscriber, you can also Share Your Work in progress (video, scripts, emerging media, podcasts) and get feedback on it from our Advisors and community to help you as you develop your project.  


Finally, we offer monthly Webinars, Master Classes and 8 week courses that can help you progress as you're learning about your craft. And by participating in all of these opportunities, you have the opportunity to meet other creators and make connections within the industry.


Pricing

Do I have to pay to join Sundance Co//ab?

There are many ways to engage with Sundance Co//ab. Everyone is welcome to join Sundance Co//ab as a free Guest Member to:

  • Watch our custom-crafted Learn Now videos;
  • View our Learning Pathways;
  • Access our curated Resources;
  • Join our free Webinars;
  • Enter our monthly Sundance Challenge; and
  • Engage with the community.


 If you’re looking for a deeper learning experience, you can become a Sundance Co//ab Member to:

  • Submit work in progress for valuable feedback from a Sundance Co//ab Advisor and the Co//ab Community;
  • Participate in member-only Webinars;
  • Receive feedback on your Challenge entry from a Sundance Co//ab Advisor; and
  • Submit questions to Sundance Co//ab Advisors via the Advisor Q&A.  


For anyone looking for more direct, hands on experience, we offer 4- and 8-week interactive, Online Courses, along with a monthly Master Class that will place you in a live, digital classroom with a Sundance Advisor (Recordings are made available as well for those who can’t make it to the live session or want to review sessions). Courses and Master Classes are charged individually.


What are the Sundance Co//ab Membership options?

Sundance Co//ab Membership is available via Monthly ($10/month) or Annual Subscription ($99/year). Annual subscription also receives one free Master Class registration ($75 value).


All Access Membership ($550) is available for those seeking the highest level of engagement across Sundance Co//ab. All Access Members receive all basic Member benefits plus:

  • Free registration in all Master Classes ($900 value)
  • Exclusive Online Course Discounts
    • 50% discount on your first online course and         
    • 25% on each subsequent online course

Can I cancel or change my plan at anytime?

Yes, you can choose to upgrade, downgrade, or cancel your subscription plan at any time. When you are logged in, simply select the “change your plan” button next to the profile icon in the top right corner of your screen to view all of the options available to you. 


Do I have to choose a plan?

Yes, if you are not sure which plan is best for you, select the free Guest Member plan. You can always upgrade later if you like.

What is the difference between the Membership plans?

The details of the individual plans are listed in the column for each plan which you can see when you click on the “change your plan” button next to the profile icon in the top right corner of your screen. 


How does a free trial period work?

Some special offers may include a free trial period.  You will be required to enter a credit card to open your account, but it will not be billed until your free trial period is over. 

Cancel your subscription at any time prior to the end of the free trial period and your credit card will not be billed.

During the free trial period you will be able to experience the site as a full subscriber account.

We will send you a reminder email 3 days prior to the end of your free trial period.



Community

What does it mean to be a member of the community?

Being a member of the community will hold a unique meaning for everyone, but at its heart, we encourage each person to give as generously as they receive. This means committing to giving thoughtful feedback on works in progress and in discussions, while also remaining open to new ideas. Together, we are building a global community for all participants to grow personally and professionally. 

Online Courses

How do I apply for the online courses and master classes?

Visit the online courses and master classes site sections to view available classes and to submit your application. Applications are accepted on a rolling basis and will be reviewed by no later than 10 days after the application deadline of each course. If the application window is open, you will see an “Apply Now” button on the course page. We will limit most of our courses to 30 participants. There is no application needed for our online master classes.


Can anyone apply for the online courses?

Yes. All participants in the Sundance Co//ab community are welcome to apply for online courses. If you would like to apply, look at the level of the course and any eligibility requirements to ensure the course is a good fit. 

How do you select who gets to join the online courses?

When reviewing applications, the Sundance Co//ab team evaluates the needs and expectations of each applicant, the status of their project, and a work sample or thoughtful description of the idea they want to develop. We are also looking to convene a group of people who will work well together and support each other throughout the duration of the online course. Finally, we will confirm that the applicant can meet the time commitment necessary and has the strong interest and readiness to complete the course and meaningfully contribute to the group process. Space is limited to 30 participants for each course, but we will try to find a place (could be the next time the course is offered) for anyone who meets the above criteria. 


Can I still take a course if I can't attend class sessions live?

You are not required to attend classes live. Recordings of each class session are available online by the following day so you can keep up with the course and homework assignments on your own time. The final one-on-one meeting with your advisor is scheduled according to your (and their) availability. There is also a private class discussion board where you can communicate with fellow participants outside of class hours.

Share

Can I submit my work for comments from the community?

Absolutely! We encourage everyone in the community to submit their work in progress for feedback from the community but we have made this feature a subscriber benefit in order to ensure that the work submitted is not open to the general public and only available to the part of the community interested in this feature. As an alternative for those who are not Subscribers, we also offer a Monthly Challenge that is open to all users and provides a chance to receive feedback from a Sundance Advisor on work that is based on a specified concept. We like to remind everyone that giving thoughtful feedback to others is equally important as receiving feedback, and is a a great way to learn on the platform. 

Does my work get submitted to the Sundance Festival?

Work submitted to Sundance Co//ab will not be submitted to the Festival and will live on Sundance Co//ab as long as the creator wants. You are welcome to submit separately any work you would like for Festival consideration to the Festival directly by going to www.sundance.org/festival. It is important to note that being on Co//ab does not afford any advantages to your project over those that are not, as there is a separate team that programs films for the Festival. 

What is the prize for a winning Challenge entry?

Our Sundance Challenges are open to all members of the Sundance Co//ab community. Each person who participates will receive a completed feedback form on the work they submit by one of our Sundance judges, and winners will receive a year's free subscription to Sundance Co//ab, the choice of one free master class, and a one-on-one online mentoring session with one of our Sundance Co//ab Advisors. The winning entries will also be featured on Co//ab. 


Technical

What kind of technical setup will I need to participate in an online course?

The site supports the following desktop and mobile operating system and browser combinations are supported:


Microsoft Windows

Latest version of the operating system and following web browsers:

- Chrome

- Edge

- Firefox

- IE 11


Apple Macintosh

Latest version of the operating system and following web browsers:

- Chrome

- Firefox

- Safari


Mobile Operating Systems and Browsers

Latest version of the operating systems and following web browsers:

- Apple iOS - Safari

- Google Android - Chrome


In all cases, Javascript and cookies must be enabled and a suitable internet connected must be available.

What kind of technical setup will I need to participate in an online course, master class, or webinar?

All of our courses, master classes, and webinars are conducted online via video conferencing software/apps.


Currently we are using Zoom.us as our video conferencing software. Follow the instructions below to setup Zoom on your device.


Setting up Zoom

Join a test meeting from your computer or device you will be using during class by visiting: https://zoom.us/test 

Click the “Join” button

Download and install Zoom

If Zoom doesn’t automatically start downloading, click the “download & run Zoom” link

Once Zoom opens it will automatically take you into a test call, where you can test your audio and video


Participating in a course, master class, or webinar 

Join via Link:

Click the Zoom link from the website or email, which will prompt to open the desktop Zoom client

Zoom will open and the meeting will begin

Join via Zoom App:

Open the Zoom app

Enter the Meeting ID (either the full URL or just the number)

Ensure both options are unchecked (we want to be able to see and hear you!)

If your name doesn’t appear automatically, enter it in the second field



If you have any further questions, please “Contact Us.”