FAQs


General Questions

What is Sundance Collab? How is it affiliated with Sundance Institute?

Sundance Collab is our digital platform for creators around the globe to learn, share, and connect. It advances Sundance Institute’s mission to discover, support, and inspire independent artists, by creating a digital community that amplifies independent voices, wherever they are in the world, at whatever stage they are in their career.

If I’m a member of Sundance, am I already registered for Sundance Collab?

No. At this time, being a part of the Sundance Collab community is separate from your Sundance Institute Membership. If you are looking for information on becoming a Sundance Institute Member, please visit Sundance.org/membership.

What is a Sundance Collab Advisor-in-Residence?

Sundance Collab Advisors-in-Residence are trusted members of the Sundance community who have experience in their creative or industry practice and have generously offered to support other creative voices who are developing their craft or new work. Many of our Sundance Collab Advisors-in-Residence are alumni of the Sundance Labs and Festival and will bring their expertise and meaningful feedback to participants in the Sundance Collab community.

How can Sundance Collab help me start my career?

As a community for learning, sharing work, and connecting to a community, there are multiple ways Sundance Collab can help a creator starting their career. Our robust and growing video library and curated resources are useful for learning the art, craft, and business of making films and creating in other forms. Monthly online events and Master Classes featuring industry leaders can also help you develop your craft and work.


Our Monthly Challenge is useful for seeing how other people are tackling the same concept, which can be inspiring and an opportunity to think differently about your work.


If you’re looking for more direct, hands-on experience, we offer 8- and 9-week interactive, online courses that will place you in a live, digital classroom with industry experts. (Recordings are made available for those who can’t make it to the live session or want to review sessions.) An application must be submitted to participate and course fees apply. We do offer full and partial need-based scholarships to our live online courses, which can be found on every course application by clicking "I want to apply for a course scholarship".


If you are a Creator+ member, you are eligible to join Office Hours moderated by our Artist-in-Residence to get your questions answered.


By participating in some or all of these offerings, you have the opportunity to gain valuable insight and make meaningful connections with other creators.

Are live Sundance Collab events recorded for later viewing?

Yes, every event is recorded. Event recordings are available the next day on the event page. Master Class recordings are available to all members for 48 hours after the event recording is posted.; after that period, the recording is available on demand to our Creator+ members.

Does my work submitted to Sundance Collab, on the site or in courses, get submitted to the Sundance Film Festival?

No. Work submitted to the Sundance Collab site or in courses will not be submitted to the Festival. You are welcome to submit any work you would like to be considered by the Festival by going to Sundance.org/festival. It’s important to note that being a Sundance Collab member does not afford any advantages to selection, as there is a separate team that programs films for the Festival.

What are the Terms & Conditions for Sundance Collab sweepstakes?

For Creator+ membership prizes:

  1. No purchase necessary to enter. A donation will not increase your chance of winning.
  2. Entrants must complete the Sundance Collab Membership Survey here.
  3. Only one entry per person is allowed.
  4. Deadline to enter is Monday, December 13, 2021.
  5. All participants will be eligible for a random number drawing to determine five winners.
  6. Sweepstakes prize is one Creator+ membership, awarded to one entrant.
  7. Winners will be announced no later than Tuesday, December, 14th at 5pm MT. Winner will be notified by email.
  8. Estimated odds of winning are determined by the number of entries received.
  9. Winner pays any taxes required and complies with all rules.
  10. Sundance Institute reserves the right to amend these rules. Void where prohibited by law.
  11. Entrants must be 18 or over and use their own email account.
  12. No employees or relatives of Sundance Film Festival or Sundance Institute may enter.
  13. Void where prohibited or restricted by law.
  14. The Drawing is subject to all applicable federal, state, and local laws and regulations.

For Festival package prizes:

  1. No purchase necessary to enter. A donation will not increase your chance of winning.
  2. Entrants must complete the Sundance Collab Membership Survey here.
  3. Only one entry per person is allowed.
  4. Deadline to enter is Monday, December 13, 2021
  5. All participants will be eligible for a random number drawing to determine five winners.
  6. Sweepstakes prize for domestic participants is one Sundance Film Festival online-only Day Package (which includes a four-screening package, and early access to ticket selection. Valued at $100).
  7. Sweepstakes prize for international participants is a Sundance Film Festival Explorer Pass (which includes online access to the immersive projects of New Frontier, serialized storytelling in Indie Episodic, and visionary short films, as well as an exclusive program for online audiences. Valued at $50).
  8. Winners will be announced no later than Tuesday, December 14th at 5pm MT. Winner will be notified by email.
  9. Estimated odds of winning are determined by the number of entries received.
  10. Winner pays any taxes required and complies with all rules.
  11. Sundance Institute reserves the right to amend these rules. Void where prohibited by law.
  12. Entrants must be 18 or over and use their own email account.
  13. No employees or relatives of Sundance Film Festival or Sundance Institute may enter.
  14. Void where prohibited or restricted by law.
  15. The Drawing is subject to all applicable federal, state, and local laws and regulations.

What are the Terms & Conditions for the FY22 Spring Course “Festival Gear Prize Pack” Giveaway
  1. NO PURCHASE IS NECESSARY TO ENTER OR RECEIVE A PRIZE. COURSE ENROLLMENT OR OTHER PURCHASES WILL NOT INCREASE YOUR CHANCE OF WINNING. ONE (1) ENTRY PER PERSON.
  2. ENTRANTS MUST BE AT LEAST EIGHTEEN (18) YEARS OF AGE, OR AT LEAST NINETEEN (19) IF A RESIDENT OF NEBRASKA OR ALABAMA, OR AT LEAST TWENTY-ONE (21) IF A RESIDENT OF MISSISSIPPI OR THE DISTRICT OF COLUMBIA.
  3. THIS SWEEPSTAKES IS VOID WHERE PROHIBITED BY LAW. PARTICIPATION IN THE SWEEPSTAKES CONSTITUTES ENTRANT’S FULL AND UNCONDITIONAL AGREEMENT TO FULLY COMPLY WITH THESE TERMS & CONDITIONS. WINNING A PRIZE IS CONTINGENT UPON FULFILLING ALL REQUIREMENTS SET FORTH HEREIN.
  4. SPONSOR: The Sponsor of the Sweepstakes is Sundance Institute, a 501(c)(3) non-profit corporation.
  5. ELIGIBILITY RESTRICTIONS: The Sweepstakes is open to legal residents of the United States and is offered only to persons located in the United States. Employees or contractors of Sundance Institute (hereinafter, “Sponsor”) and such employees’ or contractors’ immediate family members and household members (whether or not related) are not eligible to participate in the Sweepstakes. The Sweepstakes is subject to all applicable federal, state, and local laws and regulations.
  6. ENTRY PERIOD: Entrants may be entered to win an SFF22 Festival Gear Prize Pack by applying for a Sundance Collab course starting on June 1, 2022 at 12:01 a.m. MT and ending on July 14, 2022 at 11:59 p.m. MT.
  7. HOW TO ENTER: All entrants may enter to win by applying for any Sundance Collab course. Entrants must register for a free membership and click one of the course apply/register CTA buttons to submit an application/registration. Entrants may also enter without applying for a course by signing up for the Sundance Collab newsletter. INCOMPLETE FORMS WILL BE DISQUALIFIED FROM THE SWEEPSTAKES.
    • Only one (1) entry per person (i.e., per valid email address) shall be admitted, regardless of method of entry. Use of any device to automate entry is prohibited. You may not enter more than once by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. The entries of any persons attempting to enter more than once shall be discarded.
    • ENTRANTS MUST USE THEIR OWN EMAIL ACCOUNT REGISTERED IN THEIR OWN NAME AND NOT AN ACCOUNT OWNED BY ANY OTHER PARTY. Entrants are required to provide truthful information. Sponsor will disqualify any entry from individuals who do not meet the eligibility requirements and will also delete any entry received from persons under the age of 13 in compliance with the Children’s Online Privacy Protection Act.
    • Entries, including all materials submitted, are and shall remain Sponsor’s property and will not be acknowledged or returned. Sponsor may publish or cause to be published any of the entries received.
    • Sponsor is not responsible for lost, late, incomplete, illegible, or otherwise misdirected entries that are received past the entry deadline. Nor is Sponsor responsible for Internet service outages, delays, equipment malfunctions, or other technological difficulties that may prevent an entrant from entering the Sweepstakes.
    • Each individual who meets all applicable eligibility requirements set forth herein and who successfully completes the process of entering this Sweepstakes by means of any of the methods described above shall be deemed an “Entrant.”
  8. THE PRIZE: One of eight prize packs of 2022 Sundance Film Festival merchandise including one (1) recycled banner tote, one (1) pom beanie, one (1) logo tee, one (1) puffy blanket and one (1) sticker set. Prize subject to availability and the drawing entities reserve the right, at their sole discretion, to award a prize of greater or equal value if the advertised prize is unavailable.
  9. PRIZE RANDOM DRAWING: The Prize winners will be selected in a random drawing from among all eligible entries received throughout the Entry Period. The potential winners will be contacted at the email address provided by Entrant. Estimated odds of winning are determined by the number of entries received.
  10.  CLAIMING PRIZE/RELEASES: Prize Winners will be contacted at the email address provided at point of entry. Winners must respond to the email correspondence within ten (10) days of the initial email with the appropriate requested information. Requested information may include, but is not limited to, full name, date of birth, shipping address, and telephone number.
    • IF A SELECTED POTENTIAL PRIZE WINNER FAILS TO COMPLY WITH THE TERMS & CONDITIONS WITHIN THE DESIGNATED PERIOD, IS INELIGIBLE FOR THE PRIZE, DECLINES A PRIZE, DOES NOT CLAIM THE PRIZE WITHIN THE TEN-DAY PERIOD, OR CANNOT BE CONTACTED, THE POTENTIAL PRIZE WINNER WILL BE DISQUALIFIED AND THE PRIZE WILL BE AWARDED TO AN ALTERNATE WINNER IN A RANDOM DRAWING FROM AMONG ALL REMAINING ELIGIBLE ENTRIES. ELIGIBILITY, AGE, AND CLAIMS MADE BY ANY POTENTIAL PRIZE WINNER ARE SUBJECT TO VERIFICATION.
    • Sponsor shall have no liability for Winner’s failure to receive notices due to spam, junk email, or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information.
    • Receipt by Winner of the Prize is conditioned upon compliance with any and all federal, state, and local laws and regulations.
    • Any person attempting to defraud or in any way tamper with the Sweepstakes, as determined in Sponsor’s sole discretion, will be ineligible for the prize and may be prosecuted to the fullest extent of the law.
  11.  GENERAL CONDITIONS: By submitting an entry, all entrants and Potential Prize Winners:
    • Agree to totally and completely release and hold harmless Sponsor and its employees (together, the “Releasees”) from any and all liability for any loss, harm, damages, costs or expenses, including without limitation property damages, personal injury and/or death arising out of participation in the Sweepstakes, or the acceptance, possession, use or misuse of any prize, and claims based on publicity rights, defamation or invasion of privacy and merchandise delivery, regardless of whether any claim(s) for loss or damage under this paragraph, or knowledge of the facts constituting such claim(s), exist at the time of entrant’s entry into the Sweepstakes or arise at any time thereafter;
    • Acknowledge and agree that Releasees have neither made nor are responsible or liable for any warranty, representation, or guarantee, express or implied, oral or written, in fact or in law, relative to any prize, including but not limited to its quality, mechanical condition, or fitness for a particular purpose; and
    • Agree to fully comply with these Terms & Conditions.
  12. LIMITATION OF LIABILITY: By entering, the entrant agrees to release and hold harmless the Releasees from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) the entrant’s participation in the Sweepstakes and the entrant’s acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Sweepstakes; (v) electronic or human error in the administration of the Sweepstakes or the processing of entries.
    • EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT WILL SPONSOR OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR ENTRY INTO THE SWEEPSTAKES, EVEN IF SUCH LOSSES WERE FORESEEABLE AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    • If, notwithstanding the other provisions of these Terms of Use, any Releasee is found to be liable to you for any damage or loss which arises out of or is in any way connected with your entry into the Sweepstakes, Sponsor’s liability shall in no event exceed US $100.00.
    • Some jurisdictions do not allow limitations of liability, so some or all of the foregoing limitations may not apply to you.
  13. USE OF DATA: Sponsor will be collecting personal data about entrants in accordance with the Sundance Institute privacy policy. By participating in the Sweepstakes, entrants agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s privacy policy. The information that entrant provides in connection with the Sweepstakes may be used for Sponsor’s internal purposes as described in the privacy policy.
Do you provide accommodations for live online events and courses?

Yes, Sundance Collab provides accommodations and support services to participants with disabilities.

For live online events, if you have a disability and require accommodation in order to fully participate, please complete this form, contact us at (435) 776-7790, or email us at accessibility@sundance.org to discuss your specific needs. Every effort will be made to accommodate advance requests; requests made within 5 days of the event may not be guaranteed.

For Sundance Collab courses, please contact us at (435) 776-7790 or email us at accessibility@sundance.org to discuss your specific needs after you have been accepted into the course. 

Pricing

Do I have to pay to join Sundance Collab?

You do not need to pay to join Sundance Collab. Everyone is welcome to join Sundance Collab as a free Community member to:

  • Participate in monthly live, online Master Class;
  • Watch our learning videos;
  • View our Learning Pathways;
  • Access our curated resources and opportunities;
  • Join our public online events; and
  • Enter our Monthly Challenge
I’d like to be more involved. What are the Sundance Collab membership options?

If you’d like a deeper engagement, Sundance Collab Creator+ membership is available through a monthly ($10/month) or annual ($99/year) payment. Creator+ members can:

  • Join post-event community breakout sessions;
  • Get exclusive invitations to Collab Connect networking sessions and Sundance Insider sessions with Institute program staff;
  • Schedule office hours with a Sundance Advisor;
  • Join exclusive Q&A sessions with Sundance Advisors; 
  • Access to on-demand Master Classes; and
  • Receive lab application discounts
Do you offer scholarships for Sundance Collab memberships?

No, we do not currently offer scholarships for Sundance Collab memberships. We do offer a limited number of need-based scholarships for live online and workshop courses. These can be full or partial scholarships. Please read more under the Courses section "Do you offer scholarships for individual courses?".

Can I cancel or change my plan at any time?

Yes, you can choose to upgrade, downgrade, or cancel your membership plan at any time. (Please note that we cannot provide partial refunds for annual memberships if they are canceled before their end date.) When you are logged in, simply select the “Change Your Plan” button next to the profile icon in the top right corner of your screen to view all of the options available to you. Your current plan will display a banner over the top which reads "Your current plan".


To cancel your membership, please go to “Purchases” from the drop-down menu under the profile icon on the top right corner of your screen. Select the “Cancel Subscription” button next to your subscription. The “Cancel Subscription” button will disappear as confirmation of your selection.

How does a free trial period work?

Some special offers for Creator+ membership may include a free trial period. You will be required to enter a credit card to open your account, but it will not be billed for membership until your free trial period is over.


Cancel your membership at any time before the end of the free trial period and your credit card will not be billed.


During the free trial period, you will be able to experience all Creator+ member benefits on the site. We will send you a reminder email three (3) days before the end of your free trial period.

Community

What does it mean to be a member of the community?

Being a member of the community will hold unique meaning for everyone, but at its heart, we encourage each person to give as generously as they receive. This means committing to giving thoughtful feedback on works in progress and in discussions, while also remaining open to new ideas. Together, we are building a global community for all participants to grow personally and professionally. Please read our Community Agreement for more information.


If you believe that someone is not upholding their commitment to these values in any shared work, videos, or discussions, we encourage you to email collabsupport@sundance.org.

Who Are Sundance Collab Community Leaders?

Sundance Collab Community Leaders are a group of trusted members who have shown genuine enthusiasm for and steady participation in Sundance Collab courses and events, and who further their engagement by dedicating time to support the platform and its members. Community Leaders help us host networking events, leave feedback on works in progress under the Share Your Work section, and meet with our Community team once per month to brainstorm features and offerings for members.

Can I submit my work for feedback from the community?

Absolutely! We encourage everyone in the community to submit their work in progress for feedback from the community in our “Share Your Work” section. We like to remind everyone that giving thoughtful feedback to others is just as important and valuable as receiving feedback.

What is the prize for a winning Monthly Challenge entry?

Our Monthly Challenge is open to all members of the Sundance Collab community. The winner of the Monthly Challenge will receive a one-year Creator+ membership, a one-on-one online mentoring session with a Sundance Collab Advisor, promotion of the winning entry on Sundance Collab, and Final Draft screenwriting software. Two runners-up will also be selected to receive an annual Sundance Collab Creator+ membership.  

Courses

Can anyone apply for the online courses?

Yes. All members of the Sundance Collab community are welcome to apply for Sundance Collab courses. Please review the course description and any eligibility requirements to ensure the course is a good fit. If you have any questions about a course, please email collab_courses@sundance.org

How do I apply for the online courses?

Visit the online Courses section to view available classes, eligibility requirements and to submit your application. (Each course has an application deadline, so please check the date and time to ensure you don’t miss the cut-off.) If the application window is open, you will see an “Apply Now” button on the course page.


Applications for courses are considered as they are received and applicants are accepted on a rolling basis until the course is full or the deadline has passed, whichever comes first. You will be notified of your acceptance status no later than five days before the first day of the course.


Can I apply for a course with a creative partner?

You are welcome to apply for live online and workshop courses with your creative partner as long as you are working on the same project throughout the course. You must each submit separate applications and indicate in your individual applications that you are applying with your partner. Note that if accepted, you would submit a single assignment when applicable for feedback and have a single 1-1 session together at the end. If you are both accepted, you will each receive 25% off the regular course fee.

We do not allow creative partners to do our self-paced courses or intensives as a team. However, all creators can individually register for these courses.


How do you select participants for online courses?

When reviewing applications, the Sundance Collab team evaluates the needs and expectations of each applicant, the status of their project (if applicable), and the work sample or thoughtful description of the idea they want to develop. We are also looking to convene a diverse group of participants and projects who will work well together and support each other throughout the online course. Finally, we will confirm that the applicant can meet the time commitment necessary and has a strong interest and readiness to complete the course and meaningfully contribute to the group process.

Do you offer scholarships for individual courses?

We offer a limited number of need-based, full or partial scholarships to our live online and workshop courses, however, we do not offer scholarships for self-paced courses or intensives. Scholarships are prioritized for one per person per year (from the date of issue). After completing the course application, participants will be asked whether they would like to apply for a scholarship and given the application at that point. Applicants will be notified about their scholarship decision prior to the first day of the course. Due to the volume of applicants, we are not always able to provide a scholarship, but we may still offer a spot in the course. In this case, payment plans are available. Please note that Course Pass members are not eligible for individual course scholarships.


Can I still take a course if I can't attend class sessions live?

Yes, you are welcome to take a live, online course even if you can’t make the live sessions. Recordings of each class session are available online by the following day so you can keep up with the course lectures. The final one-on-one meeting with your advisor is scheduled according to your (and their) availability. There is also a private class discussion board where you can communicate with fellow participants outside of class hours. 


We also offer self-paced courses for individuals seeking greater flexibility in scheduling. These courses cover the same material as the live, online courses. Sundance Collab’s self-paced courses are unique in that they provide flexibility to complete the work on your own time, but also within a structured timeline that helps you to advance your project. You will travel through the course with a cohort of creatives like yourself and are given assignments with due dates during key weeks of the course.

How long will I have access to course recordings?

The course materials and recordings are available to participants for one year from the last scheduled class.

How do I request accommodations for courses?

Sundance Collab provides accommodations and support services to participants with disabilities.

For Sundance Collab courses, please contact us at (435) 776-7790 or email us at accessibility@sundance.org to discuss your specific needs after you have been accepted into the course.

Technical

What kind of technical setup do I need to use Sundance Collab?

The site supports the following desktop, mobile operating systems, and web browser combinations:


Desktop/laptops:

  • Microsoft Windows
    • Chrome
    • Edge
    • Firefox
    • IE 11
  • Apple Macintosh
    • Chrome
    • Firefox
    • Safari

Mobile Operating Systems and Browsers:

  • Apple iOS - Safari
  • Google Android - Chrome

In all cases, Javascript and cookies must be enabled, and a suitable internet connection must be available.


What kind of technical setup will I need to participate in a live, online course or online event?

All of our live, online courses, Master Classes, and online events are conducted via Zoom. Please follow the instructions below to set up Zoom on your device:

  1. Join a test meeting from your computer or device you will be using during class by visiting: https://zoom.us/test 
  2. Click the “Join” button
  3. Download and install Zoom
  4. If Zoom doesn’t automatically start downloading, click the “download & run Zoom” link
  5. Once Zoom opens it will automatically take you into a test call, where you can test your audio and video

Please update your Zoom software regularly.


To participate in a course, Master Class, or online event you can either join via Link:

  1. Click the Zoom link from the website or email, which will prompt to open the desktop Zoom client
  2. Zoom will open and the meeting will begin

Or join via the Zoom App:

  1. Open the Zoom app
  2. Enter the Meeting ID (either the full URL or just the number)
  3. Ensure both options are unchecked (we want to be able to see and hear you!)
  4. If your name doesn’t appear automatically, enter it in the second field

If you have any further questions, please email collabsupport@sundance.org.